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Internet Issues

We strongly recommend running TableUp on a private password protected WiFi network.  When your restaurant gets busy, you don't want guest devices using the same WiFi network and slowing down access.

If you are running on a private network but still cannot get fast and reliable Internet, you can also run the iPad at your host stand from a wired Ethernet connection.  To do so your iPad MUST BE RUNNING iOS 9.3 OR LATER!!

You will need:

1) iPad that is running iOS 9.3 or later
2) Apple power adapter (comes with the iPad)
 
Here is a quick video that shows you how to set everything up:
 
Please be sure your iPad is running iOS 9.3 and be sure you purchase both adapters from Apple (either a retail store or their online store).
 
If you have any questions or issues, contact us at support@mytableup.com
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